We are happy to address any issues or hesitations our customers have in doing business with us. Below are some of the most frequently asked questions we get.
How does it work?
Get a free offer
Fill in the short form and you will instantly be given an offer.
You ship your component at your nearest USPS post office using the prepaid shipping label and easy instructions we send you.
If you decide to use your own box, please pack with adequate protective material such as foam and bubble wrap. Once we recieve your component, it gets tested.
After inspection and testing, if all is well, you will receive payment in 1-5 days depending on your payment choice. If your component fails our tests and checklist, we return it to your address free of charge. We offer payment through paypal or check.
Can I trust SellGPU.com?
Quickly after its launch, SellGPU served numerous gamers in buying their used computer components. Our reputation is best represented among our customers. Furthermore, SellGPU is a US registered LLC based in Dublin, Ohio. We are also proud to have acquired BBB accreditation from the Better Business Bureau.
Why should I choose SellGPU.com to sell my components?
We give the highest direct payouts in a fast, hassle free, and secure process.
I am afraid I wont get paid. How can you convince me otherwise?
Customer payments are normally issued within 1-2 days after a trade-in passes our testing phase. If you have any questions or would like to discuss our reliability in payments, we will be happy to talk to you. Please contact us at email@example.com so we can schedule a phone call.
Do you accept components shipped from international locations?
Yes we do accept components from international locations. However we do not cover the entire cost of shipping to our location. We subsidize the cost of shipping to our facility. For more information regarding international trade-ins, please contact us at firstname.lastname@example.org. To be eligible for an international trade-in, your offer must value at least 300 USD.
Is my personal information safe with SellGPU.com?
Yes, we do not share our customers’ information with any company or organization.
Am i guaranteed to receive the payment amount i am given in your offer?
Yes if your component meets the specifications of your trade-in request and passes our testing phase, you will receive your payment in its full amount.
How long is my offer guaranteed?
We guarantee your offer for ten days. You must ship your component before this limit.